Delivery and Payment Information

At Artbox Direct, we aim to make your purchasing experience as seamless and efficient as possible. Since all our products are digital files, delivery is instant, and you can enjoy your purchases right after payment without any extra costs. Here’s everything you need to know about our delivery process and payment options.

Delivery Information

Instant Download: Once your payment is processed, your digital product will be available for immediate download. There’s no waiting around for shipping or dealing with delivery times - simply access your files and start using them right away.

No Shipping Fees: Since our products are digital, there are no shipping charges involved. You’ll never pay for delivery, and you can enjoy your purchase the moment your payment is complete.

How to Access Your Downloads: After completing your order, you’ll receive a confirmation email with a download link. You can also access your purchased files directly from your account dashboard on our website at any time. If you get stuck check out this guide.

Payment Options

We accept a variety of secure payment methods to make the checkout process as convenient as possible. Choose from the following payment options:

1. Credit Cards We accept all major credit cards, including:
- Visa
- MasterCard
- American Express
- Discover

2. Debit Cards
If you prefer using your bank account directly, we accept all major debit cards linked to the card providers listed above.

3. PayPal
PayPal offers a secure and simple way to complete your purchase. You can use your existing PayPal balance or link your PayPal account to your credit or debit card for quick payments.

4. Apple Pay
For Apple users, we accept Apple Pay for a fast and secure checkout experience using your iPhone, iPad, or Mac.

5. Google Pay
If you're an Android user or have a Google account, you can easily pay using Google Pay to complete your purchase without entering card details.

Frequently Asked Questions (FAQs):

Q: How do I access my purchase after payment?

A: Upon successful payment, you’ll receive an email containing a download link to your digital files. You can also log into your account on our website and download your products from there. If you get stuck check out this guide.

Q: Are there any hidden fees?

A: Absolutely not! The price you see at checkout is the final price. Since there are no physical products to ship, you won’t be charged for shipping or handling. Taxes may apply based on your location, but these will be clearly displayed during checkout.

Q: What if I encounter issues with the download?

A: In the rare event that you experience any problems with downloading your files, please reach out to our customer service team at via this Contact Form. We’ll work quickly to resolve the issue and ensure you receive your digital products without delay.

If you get stuck check out this guide.

Q: Is my payment information secure?

A: Yes, absolutely. We use industry-standard encryption to protect your payment information. Whether you choose to pay with a credit or debit card, PayPal, Apple Pay, or Google Pay, your details are safe and secure.

Q: Can I get a refund on digital products?

A: Due to the nature of digital products, refunds are generally not available once the files have been downloaded. However, as a gesture of good faith, all purchases from Artbox Direct enjoy a 90-day refund guarantee. If you encounter any issues or believe there was an error with your order, please contact us via this Contact Form and we’ll do our best to resolve the situation. You can also find out more at our Returns Policy Page

Why Choose Us?

At Artbox Direct, we’re committed to providing top-notch digital products along with a smooth, hassle-free shopping experience. Our focus is on ensuring that your order is processed quickly, securely, and to your satisfaction.
- Instant Access: Enjoy your digital files immediately after purchase without any delay.
- Secure Payments: We use the latest security measures to keep your information safe during checkout.
- Multiple Payment Methods: Use the method most convenient for you - credit/debit cards, PayPal, Apple Pay, or Google Pay.
- No Shipping Fees: Since our products are digital, you’ll never pay for shipping.

Contact Us

If you have any questions about your order, payment options, or the download process, please don’t hesitate to reach out. You can always get in touch via the Contact Form below...


By offering a wide range of secure payment options and instant access to your digital products, we strive to make every purchase with us a breeze. Whether you’re buying for personal use or as a gift, you’ll receive your files right away and can complete your transaction using the payment method that works best for you.

We are here to ensure you have the best possible experience with Artbox Direct, and look forward to serving you!

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41 Front Street, Shotley Bridge, County Durham DH8 0HQ. - +44 (0)7846 105015